Hi I’m Kerry,
an experience design manager, leader and strategist living in Brooklyn, New York. ➡️
REcent Side project:
BryanVision
Simple simulation celebrating my friend Bryan’s experience with synesthesia. Built partly with ChatGPT.
Role: Design Lead, Prompt Engineer & Development
Selected UX Case Stuides:
Conversational Design System Redesign
Six week acceleration program to modernize an existing design system.
Role: UX Design Manager, Conversational Design Lead
Financial
Services Co
Six month venture discovery and design for Fortune 500 company in the financial services industry.
Role: UX Design Manager, Customer Desirability and User Research Lead
Mobile Redesign - Corporate Banking
Six month design, validation & prioritization of direction for redesign of legacy mobile application
Role: UX Design Manager and User Research Lead
Details upon request
Digital Care Service
Five month MVP acceleration of new digital care solutions and design of clinical support service. Timeline includes cross organization scope alignment, digital app design, service design and implementation support.
Role: UX Design Manager, Customer Desirability Lead and User Research Lead
Conversational Design in Corporate Finance
AI chatbot experience to improve end user task flows, status based questions and enhanced customer service support for corporate banking application.
Role: Lead User Experience Designer and Conversational Designer